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FAQ

FAQ2021-06-10T14:06:11+08:00

Website

How long does it take to build a website?2021-06-14T12:47:08+08:00

Answer:

Typically 1-2 Weeks. Once we receive all of your content, including all company images, text, and information. We can begin then build and should have a first version for review.

Still have questions? We are here to help:

Why do you need all of the content before you can start building my website?2021-06-14T12:54:45+08:00

Answer:

Building a website is a lot like building a house, there are 6 phases: 

 

  • Planning Phase
  • Content Gathering
  • The Build
  • Refine pages
  • Optimisation
  • Handover

We do most of the heavy lifting, but we really need your assistance with phase 2 – content gathering. We can assist you with the gathering content, but this does require some work on your behalf. The type of content and brand assets we require include:

  • Images – Business Logos
  • Images – Products & Services, work premises, work vehicles
  • Digitally Written – Company Description
  • Digitally Written – Mission Statements / Values (if applicable)
  • Digitally Written – Descriptions for each of your services or products your offer
  • Contact details including addresses, phone numbers etc.

Still have questions? We are here to help:

How long will it take for my website to appear in Google Search Results?2021-06-10T13:46:03+08:00

Answer:

Typically 10-14 Days, although in some rare cases we have seen it take as long as 4-6 weeks.

On the day we set your website live, we also submit your website to Google to be “indexed”. Google will scan the website, its content and site maps and incorporate it into its database.

Unfortunately, Google does not provide any way to no way to speed up this process or track the progress.

Still have questions? We are here to help:

How do I transfer my website to Spirit managed webhosting?2021-06-10T11:45:06+08:00

When transferring your website to Spirit’s managed web hosting service, there are a few methods available:

Transfer website from archive file:

Ask you existing web host provider for an website archive file. This typically includes all of your website files in a correct order, plus a copy of your database. We will need both in order to setup your website.

cPanel direct website access:

Ask you existing web host provider for cPanel login details. This will allow us to access the files directly. We can download them direct from your hosting.

How do I log into my website?2021-06-10T13:54:46+08:00

Answer:

All of our websites are built with the WordPress Content Management System.

To login you will need to type “/wp-admin” after your domain:

Eg. yourdomain.com.au/wp-admin

Helpful links:

Still have questions? We are here to help:

How do I view my web traffic?2021-06-10T12:47:04+08:00

Answer:

We connect all websites we build to Google’s “Google Analytics” Platform. This will allow you to view real-time and past activity on your website.

If you would like access, you will need a google account. Once your account is created, simply provide us with your email address and we will send you an invite.

Helpful links:

Still have questions? We are here to help:

Free your brand!

Get in touch with our team to discuss how we can help grow your business.

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